Xbox Support has confirmed that players should “no longer be seeing issues when it comes to purchases, launching games, or joining Cloud Gaming sessions.” This is good news for Xbox users who were experiencing difficulties with these activities yesterday. It is unclear what caused the problems, but Xbox support is investigating the issue and working to prevent similar issues from happening in the future. In the meantime, players can rest assured that they should be able to enjoy their Xbox gaming experience without interruption.
The issue appears to be affecting a small number of users, but Microsoft is working on a fix. In the meantime, Microsoft recommends that affected users restart their console or device and try again. If that doesn’t work, they can try clearing the persistent storage on their console or device. For more information, affected users can contact Xbox Support. Microsoft apologizes for any inconvenience and will provide updates as they become available.
It’s been almost a week since Xbox Support tweeted out its latest update on the status of its efforts to resolve an issue that was preventing players from launching games. And while there’s still no word on when a fix will be implemented, the company did say in its latest update that players may see some improvement by rebooting their Xbox console. So if you’re one of the many people who have been affected by this issue, it’s worth giving that a try. In the meantime, Xbox Support continues to work on a resolution and we’ll be sure to update you as soon as we have more information.
Microsoft has announced that the Xbox One will be getting a major update later this week. While the update will bring some new features and improvements, it also comes with a few potential problems. First and foremost, those with digital games may have trouble starting them. Starting cloud games can also be a problem, and users that do connect my be unexpectedly disconnected after it begins. Lastly, users may not be able to purchase new games from the Microsoft Store. While these issues are certainly inconvenient, they should hopefully be resolved relatively quickly. In the meantime, Microsoft has advised users to avoid purchasing digital games or connecting to cloud services.